Data Protection & Privacy Policy

7. Accessing and Making Correction to Your Personal Data

You may write to us, based on reasonable grounds, to find out how we have been using or disclosing your personal data and / or to request a copy of your personal data. 

Before we accede to your request, we will need you to firstly verify your identity.  Thereafter, we will let you have an estimate of the time required to retrieve all the relevant personal data and the fee that we will charge for processing your request (our costs in administering your request).  Upon confirmation of your acceptance of the aforesaid fee, we shall respond to your written request within 30 days. You will also be informed in the event that BDO Singapore is unable to accede to your request. We may choose to deny you access to, and /or correction of, Personal Data, in accordance with the exceptions under the PDPA, including but not limited to the following circumstances:

• We are satisfied on reasonable grounds that the correction should not be made;
• The request for access is frivolous or vexatious or the information requested is trivial; and / or
• The personal data, if disclosed, would reveal confidential commercial information which would, in the opinion of a reasonable person, harm our competitive position.

If you reside in the UK or Europe, you may request access and / or a copy of your personal data subject to the requirements of the GDPR (subject to applicable exemptions), to update and / or correct the personal data that is in the possession or under the control of BDO Singapore.  You may do so by writing to us (please refer to Section 13 of this Data Protection and Privacy Policy).