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Home > Legal, Privacy and Terms of Use > BDO's Portal Terms of Use > Privacy Statement

Privacy Statement

 

Introduction

This privacy statement (“Privacy Statement”) applies only to this BDO Portal which is provided by BDO LLP, Singapore, (UEN: T10LL0001F) and/or its affiliated firms (also referred to below as “we”, “us”, “our” or “BDO”).

The BDO Portal may redirect you to various separate web sites and applications. This Privacy Statement applies solely to the content on the BDO Portal, and not to each individual web site it redirects to.

By using this BDO Portal and submitting any personal information to us, you agree to the use by us of your personal information in accordance with the terms of this Privacy Statement.

 

What personal information do you collect when I visit this BDO Portal?

In order to register and gain access to the BDO Portal, Users may be asked to provide their full name, email address and location. This information is used to verify your identity each time you log in to this BDO Portal. You may also have the option to submit additional information such as telephone number, the name of your company, your professional position and your picture. This information will be used to manage your account and customise and improve this BDO Portal. Failure to provide the information that we require in order to grant you access to the BDO Portal may prevent you from accessing the BDO Portal.

Please note that personal or other information that you upload or post via this BDO Portal may also be read or used by other authorised users who have been granted access to this BDO Portal’s collaboration spaces to which you have access.

 

Technical Information

When you visit this web site, we may collect technical information such as your IP (Internet Protocol) address, details of the pages you visit on this BDO Portal and which browser you used to view this BDO Portal.

This BDO Portal collects standard internet log and technical data to measure and improve its effectiveness, to help diagnose problems with our server, to administer this BDO Portal, to see where web site traffic is coming from and to identify our users. In this connection we may use "cookies" to collect this information. For more information, see our Cookie Policy.

 

When do you collect personal information through the BDO Portal?

We collect personal information from you in the following circumstances:

  • when you register to BDO Portal
  • when you complete your user profile
  • when you subscribe to any of our insights
  • when you upload documents on the BDO Portal which contain personal information,
  • when you contact us to request further information.

We collect the minimum amount of information to enable us to deal with your request. We will indicate where the provision of information is voluntary or compulsory. We would normally only request additional information to enable us to provide the most appropriate response to your request.

 

How do you use my personal information?

We use your personal information to:

  • Identify you and create a profile for you when you register with us to use the BDO Portal or to request information from us;
  • Verify your identity when you access the BDO Portal or contact us;
  • Communicate with you with respect to the services we are providing you;
  • Meet our contractual obligations to you under the terms and conditions of the BDO Portal Terms of use;
  • Deal with your enquiries and requests;
  • Comply with the legal obligations to which we are subject and cooperate with regulators and law enforcement bodies;
  • Contact you with marketing and offers relating to products and services offered by us (unless you have opted out of marketing, or we are otherwise prevented by law from doing so);
  • Personalise the marketing messages that we send to you to make them more relevant and interesting by analysing details of the services and information that you are receiving, and your transaction history, to make suggestions for other information that may be of interest; 
  • Exercise our legal rights where it is necessary to do so, for example to detect violations of law.

We must have a legal basis to process your personal information. In most cases the legal basis will be one of the following;

  • To provide services to you pursuant to the Terms of Use
  • To comply with our legal obligations, for example to enable us to meet our fraud prevention and money-laundering obligations
  • To meet our legitimate interests, for example to understand how you use our services and the BDO Portal and to help us to derive knowledge that helps us to develop new services. When we process your personal information to meet our legitimate interests we put in place robust safeguards to ensure that your privacy is protected and to ensure that our legitimate interests are not overridden by your interests or fundamental rights and freedoms. For more information about the balancing test that we carry out to process your personal information to meet our legitimate interests, please contact us at the details below;   
  • We may obtain your consent to collect and use certain types of personal information where we are required to do so by law (for example in relation to our direct marketing activities, or our use of cookies and tracking technologies). If we ask for your consent to process your personal information, you may withdraw your consent at any time by contacting us using via dpo@bdo.com.sg.

 

My Rights

You have certain rights regarding your personal information, subject to local law. These include the right to: request access to the personal information that we may process on the BDO Portal; update or correct your details; restrict our use of your personal information; object to our use of your personal information; receive your personal information in a usable electronic format and transmit it to a third party; request that your personal details are deleted from our systems.

You may exercise these rights by contacting us at dpo@bdo.com.sg. We will treat all such requests in accordance with applicable local law.

 

Will you provide my information to a third party?

We may contract with other companies or individuals to deal with your enquiry or to otherwise operate this BDO Portal or our business activities. We may give such companies access to your personal information in connection with those purposes on our behalf, and these companies will process your personal data only on BDO's instructions and solely for the purposes of providing and maintaining the BDO portal. We may also share your personal information with other member firms within the BDO network provided that this is consistent with the basis on which we have collected your personal information.

From time to time, we may disclose personal information in response to a court order, subpoena, government investigation, or as otherwise required or permitted by law.

We do not provide information to third parties for direct marketing purposes and we do not undertake mailings for third parties.

We may, as a result of a sale, merger, consolidation, change in control, transfer of assets, reorganisation or liquidation of our company (a "Reorganisation Event"), transfer, sell or assign your personal information to third parties involved in the Reorganisation Event.

 

How long do you keep my information?

We will keep your personal information for as long as we have a relationship with you. Once our relationship with you has come to an end, we will retain your personal information for a period of time that enables us to: maintain our business records for analysis and/or audit purposes; comply with record retention requirements under the law; defend or bring any legal claims; and deal with any complaints

We will delete your personal information when it is no longer required for these purposes. If there is any information that we are unable, for technical reasons, to delete entirely from our systems, we will put in place appropriate measures to prevent any further processing or use of the data].

 

Is my information secure?

We have implemented generally accepted standards of technology and operational security to protect personal information from loss, misuse, alteration or destruction. We require all employees and principals to keep personal information confidential and only authorized personnel have access to this information.

 

International Transfers

In order to provide services to you via this BDO Portal we may need to transfer your personal information [outside the EEA] to countries that may not provide a level of protection of personal information that may be regarded as equivalent to that afforded under the European data protection legislation. Whenever your personal information is transferred internationally, we will take appropriate steps to ensure its security and confidentiality in accordance with applicable data protection law. For more information as to how we protect your personal information please contact us using at dpo@bdo.com.sg.

 

Updating this Privacy Statement

We may modify or update this Privacy Statement from time to time. You will be able to see when we last updated the Privacy Statement because we will include a revision date. Changes and additions to this Privacy Statement are effective from the date on which they are posted.

 

Contact

If you have any concerns about the way in which we handle your personal information, you can contact a data protection authority in the country in which you reside, work, or where the subject matter of your complaint arose.

If you have any questions about this Privacy Statement you can contact us at via email at the contact us link over here at https://www.bdo.com.sg/en-gb/contact-us.

Contents

 

  1. Legal Terms
  2. Terms of Use
  3. Privacy Statement
  4. Cookie Policy